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Connecting people to jobs and services week: Rethinking shared mobility to prioritize access

Transportation is fundamentally about connecting people, but America’s transportation system focuses on moving cars instead. Madlyn McAuilffe from the New Urban Mobility Alliance (NUMO) wrote this guest post about the consequences of our misguided priorities and how we can get back to focusing on building places and transportation networks for people.

It’s “Connecting people to jobs and services week” here at Transportation for America. All week we’ll be exploring why improving access should be the goal of the federal transportation program—not vehicle speed.

Transportation has always been about connection—connecting people to places, resources, experiences, and of course, other people. Moving people—facilitating access—was the original goal. Transportation was simply the means by which we reached our destinations.

We’ve journeyed a long way since the advent of the automobile, and somewhere along the way toward creating a national transportation system, our priorities shifted to focus not on moving people but on moving cars.

Living with the consequences

The consequences of American auto-centrism have been devastating and far-reaching. Despite an urgent global climate crisis, transportation is the primary source of emissions in the U.S., and a growing source as auto sales (particularly for SUVs and trucks) rise

We’re told by $40-billion worth of endless, highly-stylized auto commercials that cars represent independence, yet they often are the largest purchases many American households will ever make. 72 months of payments, thousands of dollars of high-interest debt, and economic dependence on an inefficient and dangerous mode of transport can hardly be called freedom.

Even the metrics we use to determine the success of our transportation system are off. We measure the efficacy of our roads and policies by speed traveled (i.e., level of service) rather than by the number and diversity of people who can safely and affordably access jobs, school, healthcare, grocery stores, and community centers. Yet rather than reimagine how we fund transit projects or investigate zoning land for multiple uses, we spend outrageous amounts of money on adding lanes to highways, inducing demand for driving, and then condemning commuters to become stuck in hellish congestion.

We often hear about “crumbling infrastructure,” but rarely mentioned is the fact that transportation decision-makers invariably decide and are incentivized to expand the network of roads that are already poorly maintained rather than fix what we have already built.

It doesn’t have to be this way, but how do we begin digging ourselves out of the ditch we have created?

Any roadmap forward starts with rethinking the values underlying how we do transportation, land use, infrastructure, labor, and more. Change the values, change the system; change the system, change the world. Sounds easy, right?

The principle of the thing

A tectonic transportation value shift is already underway, though—and unsurprisingly, it’s a team effort.

Early 2017 witnessed the debut of the Shared Mobility Principles for Livable Cities, a framework for policymakers, leaders, influencers, urban designers, academics, advocates—everyone—to guide stakeholders toward the best outcomes for all people. Developed by Robin Chase and a founding coalition of global NGOs including Transportation for America, the Principles encourage us to rethink how we plan not just our mobility, but also the design of both our transportation system and cities to value inclusivity, connectivity, and shared mobility that is sustainable and just.

The first three Principles—planning cities and mobility together; prioritizing people over vehicles; and supporting the shared and efficient use of vehicles, streets, and land—are key to understanding the Shared Mobility Principles as a whole. The remaining Principles stem from the core value of access, which must also serve as the metric by which any transportation, infrastructure, or other development project must be reviewed. What opportunities will this proposed transit-oriented development project provide and to which communities of people? Will this mobility hub provide first/last-mile solutions in transit deserts? Which transportation investment will create improved access to jobs, school, and other destinations for the greatest number of people: an additional lane for single-occupancy vehicles or a dedicated bus lane for thousands of passengers each day?

Admittedly, the Shared Mobility Principles are ambitious. Relearning everything we’ve come to accept as a given in planning, developing, designing, and maintaining not just our transportation system but cities themselves is daunting. To create lasting change that reaches and improves the lives of everyone, however, we must start by rethinking our values as well as what and whom we prioritize with the policies we craft and the projects we undertake. After all, cities are built for people, not cars. If people can’t access what they need where they live…we’ve failed.

The best thing about the Smart Cities Collaborative is the peer-learning, says Oakland’s Warren Logan

Next January marks the third cohort for T4America’s Smart Cities Collaborative. This time around, a steering committee of former Collaborative members is helping us shape the program. Warren Logan, the Policy Director of Mobility and Interagency Relations at Oakland Mayor’s Office, talked with us about what makes the Smart Cities Collaborative so valuable to city officials. 

Transportation for America: What’s the hardest part about working on new mobility at the city level? 

Warren Logan, Policy Director of Mobility and Interagency Relations at Oakland Mayor’s Office

Warren Logan: *Laughs* There are two major challenges. One is that city government isn’t equipped to manage innovation. We’re good at working slowly to maintain safety, order and equitable access. New mobility companies challenge the city, and sometimes actively try to avoid regulation. 

Secondly, the people who work in government are not the target audience for these kind of mobility services. This is a huge cultural challenge. If you look at the demographics of people who use scooters, bikeshare, or any kind of mobility through their smartphones, it’s people between the ages of 21 and 35. These people are more affluent, more flexible, and they live downtown—they’re the new urban class that we’re seeing shift into cities in the greater part of America. 

The people who you might assume work in high levels of government are older, more conservative, and more averse to risk. I saw this frequently in San Francisco, where I used to work: people who have never ridden a scooter but want to regulate them a particular way. This fundamentally underscores the challenge. If you haven’t used it, you should try it out first before regulating. In Oakland, where I now work, our scooter permitting policy requires that city staff test them out. We need to understand scooter users.

T4America: What part of the Smart Cities Collaborative did you find most valuable? 

WL: The Collaborative is one part therapy, one part workshop. It’s really helpful to be in a room full of people facing the same challenges and working towards the same goal. 

Warren Logan talking with former colleagues and staff from the Bay Area during the 2018 Smart Cities Collaborative.

One thing that’s really challenging about new mobility is that each city has three full-time staff—at best—working on this subject. It’s challenging for the one mobility person embedded in parking management to know what the right, innovative answer is when they’re surrounded by people focused on only parking. 

That’s what makes the Collaborative so valuable: The diversity of cities—blue, red, big, small, coastal, southern, Midwestern—results in a wealth of information and an incredible alumni network. It’s amazing to be able to call up someone from another city, talk about the problem you’re experiencing for 30 minutes, and then solve it, right there. 

T4America: How did you bring what you learned at the Collaborative to San Francisco? And now to Oakland?

WL: San Francisco is on the cutting edge of a lot of new mobility issues, so there’s this understandable mentality that we have to be the first ones to solve a problem. But what’s interesting is that since shared mobility launchd in a lot of places really quickly, we’re not the biggest fish in the pond. 

More importantly, as I participated in the Collaborative for a while, we found that this model—this permitting structure that we all backed into as the way to manage shared mobility—might not be perfect. Maybe we would have been better off if we chose a public-private partnership or a franchise model. What I brought back to San Francisco, and now to Oakland, is a way to explore questions that I never thought of before, and the very rich contacts from all these cities to explore these solutions. 

Interesting in sponsoring the Smart Cities Collaborative? Learn more here

Some scenes from the final meeting of the 2018 Smart Cities Collaborative

States that take chances get rewarded, and six other things we learned this year at Capital Ideas 2018

We’re fresh back from Capital Ideas 2018 in Atlanta, and as in years past, this year’s conference was an incredible alchemy of passion, knowledge, inspiration, and amazing people from around the country. For those of you who weren’t able to make it to Atlanta, here are seven things that we learned.

Left photo: Mayor Sly James of Kansas City, MO, right, one of Capital Ideas’ keynote speakers, talks to Toks Omishakin of the Tennessee DOT, and T4America chair John Robert Smith. Right: During a keynote on day two, Rusty Roberts, VP for Government Affairs at Brightline, shared his company’s ambitious plans for private passenger rail currently unfolding in Florida.

1) States that innovate, try new things, and take chances, get rewarded

There’s a common thought when it comes to new mobility or improving transit that it’s really only about cities. While we certainly think cities have a major role to play (see our Smart Cities Collaborative!), the role of the state is still vital.

The City of Gainesville, FL is on the cusp of launching a new automated vehicle shuttle pilot project to connect the University of Florida with downtown Gainesville via an automated driverless shuttle. Dan Hoffman, Gainesville’s city manager, shared their progress to date but made one thing clear: They would never be able to make this happen without the state of Florida’s involvement…and money, with the state contributing over $1 million. But it’s also worth noting that the state isn’t trying to run the pilot project—they’re collaborating to help a city run their own pilot. And the lessons that Dan and his city learn will be shared with the state as they collaborate with other cities. That’s a great recipe for success.

Sometimes states try new things and lose before they taste the eventual reward. But the smart ones learn from the experience. In Georgia, Atlanta bounced back from a painful failure to raise new revenue for transportation at the ballot box in 2012. They dusted themselves off, figured out why they failed, rebuilt trust in the transit agency, and then built vital new relationships with the state (and especially with legislators) that paved the way for a successful ballot measure effort in 2016 that raised money for billions in new transit projects in metro Atlanta.

Suburban Gwinnett County has rejected ballot measures to join the MARTA regional transit system multiple times over the last few decades. However, this March they will vote on a measure to finally join the MARTA system and dramatically expand transit service in a rapidly changing county where 25 percent of the population was born outside of the United States.

While others may have written off their state legislatures, the Metro Atlanta Chamber and the rest of their coalition did the hard work required between 2012 and 2016 to turn skeptical state legislators into outspoken champions for transit. Michael Sullivan from the American Council of Engineering Companies in Georgia so aptly summarized at the end of this panel discussion: never assume that your opponent today has to be your opponent in the future.

As Commissioner Charlotte Nash from Gwinnett County noted on the panel, their work paid off: action by that same legislature is enabling her county to go to the ballot this March to raise new funds for transit. Never write off your opponent or a skeptic.

States that refuse to take chances might avoid some failure, but they are also likely to avoid great success.

Our sincere thanks to Dave Williams from the Metro Atlanta Chamber for his commitment to transportation in the region and to taking selfies whenever he moderates a panel for T4America. From left, Dave Williams, Michael Sullivan, Georgia State Rep. Kevin Tanner, and Gwinnett County Commissioner Charlotte Nash.

2) “Transit access is the #1 factor in upward economic mobility”

Our opening keynote speaker on the first day summed things up when it comes to the “why” for improving access to transit:

As a different speaker would explain later, exactly how we measure access matters a great deal, but is there anything more that needs to be said? If we want to lift up those on the lower socio-economic rungs of our communities, then improving transit service and expanding access to it should always be a primary goal.

3) We are swimming in data, but very little of it has anything to do with the people who use the system.

A few audible cheers went up in the room when Stephanie Pollack, the Secretary of MassDOT, made that statement during an incredible panel moderated by T4America director Beth Osborne about the role of the state in new mobility services. She was joined by Commissioner Polly Trottenberg of the NYC DOT and Lilly Shoup, the Senior Director of Transportation Policy for Lyft. (More on that in a moment.)

On the second day, we took a deep dive into measuring accessibility and how so many of our metrics and data poorly assess what really matters. Nick Donohue, assistant secretary of the Virginia DOT, shared a story about the oft-cited Travel Time Index that measures congestion, and how it’s so far removed from the experience of real people and what really matters to them.

Congestion measures treat every road the same and have an implicit bias: always moving as fast as possible is the preferred goal. But streets are all about creating a place and a framework to create and capture value—not just a place for vehicles to move fast. This difference is often best illustrated with an image:

4) We don’t always agree with one another, but we have to keep working together

The panel discussion on new mobility definitely got “spirited!” Sec. Pollack is a provocative quote machine, but we also had a representative from Lyft sitting a few feet away from the person charged with keeping America’s biggest city moving. And as Commissioner Polly Trottenberg noted, congestion and VMT are both up in NYC while transit ridership is down since TNCs like Uber and Lyft arrived on the scene.

Though there were some (entertaining!) disagreements on this panel, the most important lesson we learned was that at the end of the day, many of these companies do want to try and accomplish the same things that the cities do, and we have to find a way to work together. As an example, Lyft’s long-term goals are to have fleets of vehicles in cities that are shared, electric, and automated, which certainly dovetail with the goals of a city like New York, as described by Commissioner Polly Trottenberg.

Ultimately it’s more productive for state or local officials to find ways to work together with private industry rather than against one another. And as Sec. Pollack noted, we have a lot of work to do to make more of these trips shared, and we won’t be able to make that happen without the private providers at the table.

5) You have to be ready and willing to listen

If you show up to a meeting about a transportation project or issue, you’ll have to talk about more than just the item at had: everything that came before you will be on the table. For example, in the public sector, you might have to address and resolve your agency’s past sins in a community first, even if the project proposed is an attempt to try and rectify the damage. As Sec. Pollack said, state DOTs might have to do something radical: listen to the people that they serve.

Our first panel on the second day was focused on making development around transit more equitable. Carol Wolfe from the City of Tacoma—which is in the midst of a rail extension through their city—noted that all too often planners and officials forget that there’s already a “place” that needs to be kept at the center of the process.

And it’s a little thing, but when an agency or planning firm makes renderings of future development, do they incorporate existing places and people? Does the community see themselves in the picture, or do the renderings include the same generic details as every other rendering?

6) People are hungry to exchange information and learn from one another

As we did in 2014 and 2016, we spent the first afternoon in roundtable discussions. Participants got to choose two of 12 topics, sit down with an expert, and then have a completely open-ended discussion with them and a dozen others interested in the same thing. These roundtables are one of the best features of Capital Ideas, and many of them are just a starting point for a longer exchange of information that will continue for weeks or months to come.

This year, our roundtables covered the Smart Scale project funding process in Virginia, the mileage-based user fee pilot in Washington State, the deployment of automated vehicles, strategies to compete for competitive federal transportation grant funds, the Metropolitan Planning Council’s Transit Means Business Report, and the Partnership for Southern Equity’s “Opportunity Deferred” report, among many others.

7) Atlanta is a wonderful city with lots of momentum (including on the soccer front!)

It may have partially been due to the fact that Atlanta United, the city’s Major League Soccer team, was preparing to host MLS Cup last weekend and beat the Portland Timbers in front of 73,000 screaming crazy fans for the city’s first championship since the Braves in 1995, but the energy in the city was palpable.

The capital of the New South has made tremendous progress. It’s a terrific city loaded with momentum and possibility, within a region that is making huge strides to invest in transportation and capitalize on their numerous walkable downtowns. All of this is occurring inside a state that has done a complete about-face on the importance of transit for their economic future.

We wrapped up the conference with two concurrent tours, one of a selection of TOD sites in the city with representatives from MARTA, and the second of the ongoing BeltLine project of trails and transit around the city with representatives from Atlanta BeltLine and the Rails-To-Trails Conservancy. To close things out, here’s a short thread from the BeltLine tour collected in a Twitter moment:

Participants: Have a story to share? Learn something new? Reach out to us at info@t4america.org. All photos by Stephen Lee Davis, T4America director of communications.

Our sincere thanks to our sponsors and host committee for making Capital Ideas possible. And to our many participants from around the country who came to Atlanta and hopefully took some helpful information—and inspiration—back home with them.

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