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Complete Streets make a difference

People cycle and walk down a green path near a transit stop.

Though it’s an uphill battle, national efforts to prioritize safety over speed really can gain momentum and achieve results. The Complete Streets movement is one such example.

People cycle and walk down a green path near a transit stop.
A street in Portland, OR features a bike path, transit, and space for people walking. (Travis Estell, Flickr)

The term Complete Streets refers to an approach to planning, designing and building streets that enables safe access for all users, including pedestrians, bicyclists, motorists and transit riders of all ages and abilities. While every complete street is unique depending on a community’s local context, these streets ultimately support a variety of transportation options and enhance the quality of life for residents by promoting safety, accessibility, and sustainability.

While it wasn’t always this way, an overemphasis on vehicle travel at the expense of all other modes of transportation has resulted in incomplete streets being the default approach to transportation in the U.S. It’s our hope that decision-makers at every level will change that by prioritizing safety over speed.

The early days

The term “Complete Streets” was first coined in 2003 by Barbara McCann, who now serves as the Senior Advisor to the Associate Administrator for Safety at the Federal Highway Administration. Two years later, she helped form the National Complete Streets Coalition, now a program of Smart Growth America. This coalition has played a crucial role in advocating for Complete Streets policies and practices over the last 20 years.

One of the landmark moments in the movement’s history occurred in 2009 when the National Complete Streets Coalition released its first Complete Streets Policy Guide. This guide provided a comprehensive framework for communities to develop their own Complete Streets policies. An updated policy framework, released last year, which serves as a national model of best practices to create a policy at any level of government. Click here to see the updated framework.

Successes and ongoing challenges

The impact of Complete Streets policies can be seen in numerous cities across the United States. For example, the city of Portland, Oregon, is renowned for its successful implementation of Complete Streets principles. Portland’s emphasis on cycling infrastructure, pedestrian-friendly design, and transit options has contributed to its reputation as a model for sustainable urban transportation.

Similarly, New York City’s implementation of Complete Streets features, such as protected bike lanes and pedestrian plazas, has transformed its streetscape, making it safer and more accessible for residents and visitors alike. These examples underscore the potential of Complete Streets to create more vibrant, equitable, and sustainable urban environments.

Despite the successes, the Complete Streets movement faces several challenges. Implementing these principles often requires overcoming entrenched interests and overcoming budgetary constraints. Additionally, achieving broad public support and ensuring that all community members benefit from Complete Streets projects can be complex. The number of people hit and killed while walking continues to rise across the country, reflecting the need for decision makers at every level to prioritize safety over speed. Click here for the National Complete Streets Coalition’s reflections on the path ahead.

The Complete Streets movement reflects a growing recognition of the need for transportation systems that serve all members of society, and change is far from over. Over the past 20 years, the concept has evolved from a visionary idea to a widely accepted approach that is reshaping the way we think about and design our roadways. As cities continue to embrace Complete Streets principles, they pave the way for more equitable, sustainable, and livable communities, setting a new standard for how we envision and experience our public spaces.

Celebrating 20 years of Complete Streets

A calm tree-lined street in Brooklyn, NY hosts one lane of car traffic, a bike lane, street parking, and a median to shorten the crosswalk distance for pedestrians.

The term “Complete Streets” was coined two decades ago, and while a lot of progress has been made, the fight for safe streets is far from over. To commemorate 20 years of the Complete Streets movement, we’ve rounded up some resources that can help you keep up the fight.

A calm tree-lined street in Brooklyn, NY hosts one lane of car traffic, a bike lane, street parking, and a median to shorten the crosswalk distance for pedestrians.
Flickr photo by NYCDOT

Barbara McCann, the current Senior Advisor to the Associate Administrator for Safety at the Federal Highway Administration (and the first Founding Director of the National Complete Streets Coalition) wrote a blog post to commemorate Complete Streets’ 20-year anniversary.

Thousands of planners, engineers, and others in government, consulting, and public interest groups have worked … to make safety for all users routine in policies and in practice. Now more than 1,700 Complete Streets policies are remaking transportation projects across the country.

—Barbara McCann

But we know this work is far from over. One of our three guiding principles at Transportation for America is safety over speed, a rule that we hope will guide decision makers to reduce the speed of vehicles and prioritize the safety of people walking and rolling to their essential destinations. And while some key safety programs passed in the 2021 infrastructure law, the federal spending bill left even more money available for the deadly status quo, which means we’ll need to keep advocating for safer streets at the local, state, and federal levels in the years ahead.

Our colleagues at the National Complete Streets Coalition (NCSC) are doing the same—and arming advocates with tools to join the movement. Take a look at some of their most recent resources.

1. Policy Action Guide

In partnership with CityHealth, NCSC produced this guide to equip planners and practitioners with practical resources for overcoming barriers and navigating the complexities of policy implementation. From building coalitions to crafting compelling narratives, it offers a comprehensive toolkit for effecting change at the state and local level. Access it here.

2. Complete Streets Story Map

Spread the word about the Complete Streets movement. Whether you’re a planner, engineer, advocate, or new to the smart growth space, the Complete Streets story map (produced in partnership with CityHealth) can serve as an interactive tool that breaks down what makes a Complete Street and why they’re important. The tool also features two case studies—Pittsburgh, PA and Milwaukee, WI—that demonstrate how these communities achieved their Complete Streets vision. Learn more here.

3. Policy Evaluation Tool

NCSC evaluates and scores Complete Streets policies across the country using their Policy Framework (updated just last year). Now, advocates and policymakers can do the same, using a free and open-source tool to evaluate existing or drafted local, MPO, or state-level Complete Streets policies. Use the tool.

There’s more to come

Smart Growth America will soon release a summary of their 2023 Complete Streets Leadership Academies, where they partnered with states and local communities to implement safe street design on state-owned roadways. Stay tuned to see what they learned from this year-long technical assistance project in communities across the country—and keep following us here for more opportunities to advance street safety where you live.

A blueprint for healthier, safer streets: Complete Streets videos from Pittsburgh, PA, Louisville, KY, and Tucson, AZ

three cyclists ride their bikes down a tucson street
three cyclists ride their bikes down a tucson street
From the Tucson, AZ video

Smart Growth America and the National Complete Streets Coalition, with partnership and support from CityHealth, produced a series of videos telling the story of Complete Streets policies in three U.S. cities. These videos provide insight into what Complete Streets policies can accomplish, what makes for an effective policy, and strategies for complete streets implementation.

Don’t miss our videos about three cities that have passed a policy and are now doing the work to make the transportation system safer and more accessible for all members of their community.

About Complete Streets and these videos

Complete Streets are streets for everyone—designed and managed to prioritize safety, comfort, and access to destinations for all people who need to use a street. Complete Streets policies can help cities transform how they make decisions about their streets. Done right, these policies can help cities improve public health and address longstanding inequities in the transportation system. The National Complete Streets Coalition at Smart Growth America has been advancing the adoption and implementation of Complete Streets policies for two decades to ensure that everyone who needs to use our streets—no matter how they get around—can safely and comfortably do so. 

CityHealth and the National Complete Streets Coalition at Smart Growth America recognize cities with exemplary Complete Streets policies—a key step in producing safer streets that can be used by everyone. Learn more at cityhealth.org and completestreets.org.

Pittsburgh, PA

In Pittsburgh, the need and demand for modes of transportation beyond car travel was clear when former Mayor Bill Peduto and the City Council passed the 2015 Complete Streets ordinance, creating the Department of Mobility and Infrastructure (DOMI), and starting the ongoing process of creating space for transportation modes beyond car travel. Though a Complete Streets policy didn’t change Pittsburgh overnight, the policy serves as a blueprint that will outlast individual mayors and DOMI directors and continue guiding Pittsburgh towards safer streets.

If you are a mayor, look at your population. And if your population needs multiple different ways to get from point A to point B, then you have a responsibility. Because mobility not only affects being able to get to work, it affects being able to get to the doctor, it affects being able to get food. And in fact, the greatest factor in economic mobility is the ability to get from point A to point B.

Bill Peduto, mayor of Pittsburgh, 2014-2022

Hear from

Mayor Ed Gainey

Bill Peduto, mayor 2014-2022

Kim Lucas, acting director of DOMI

Karina Ricks, former director of DOMI

Erika Strassburger, City Councilmember, District 8

Louisville, KY

“A lot of our high-intensity traffic areas are also in the same areas that our poorest health outcomes are occuring at. Now we have the opportunity to try and correct that.” —David James, City Councilchair & co-sponsor of the Louisville Complete Streets ordinance

Adopted in 2019, the Louisville, KY Complete Streets policy is newer, but some changes are already underway in the city, including simple design changes to Bardstown Road, a neighborhood main street that was instead engineered to move as many cars as possible as fast as possible, at the expense of moving all people safely and enhancing a valuable destination. In the video, city council members, city transportation staffers, and a Louisville resident describe the changes they’ve observed in the city and why they are excited to see implementation continue.

Hear from

David James, City Council Chair & co-sponsor of Complete Streets ordinance

Cassie Armstrong, City Councilmember

Dirk Gowin, City of Louisville, Transportation Division Manager

Amanda Deatherage, City of Louisville, Transportation Planner Supervisor

Jackie Cobb, Louisville resident

Tucson, AZ

For three years, local groups, including the Living Streets Alliance, advocated for a Complete Streets policy in Tucson in response to the city’s pedestrian injury and fatality rate. The policy was adopted unanimously in 2019. Now, the city is focused on implementing the policy in the communities that need safety and public health investments most.

We’re using safety as a key driver…as well as investing in areas of our community that have historically seen lower levels in investment…where you see residents that are going to be more dependent on walking, biking, taking transit as their primary means of transportation, and they’re gonna face [street safety] risks at higher levels.

Patrick Hartley, City of Tucson, Complete Streets Coordinator

Right now, the city is building hundreds of miles of bike boulevards throughout the city, and as they restripe streets, they’ve found opportunities to expand bike lanes, narrow car lanes, and even drop travel lanes on larger roadways that don’t have much traffic. Residents look forward to a safer, healthier, and more equitable city.

Hear from

Mayor Regina Romero

Patrick Hartley, City of Tucson, Complete Streets Coordinator

Evren Sönmez, Living Streets Alliance, Director of Strategic Policy and Practice

Gene Martinez, Community Liaison

Grecia and Antonio Ramirez, Tucson residents

Jennifer Flores, Los Amigos Elementary, Librarian

State safety targets show need for Congress to further prioritize safety

People on bikes waiting at a stop sign to cross a congested intersection

The following blog post is co-authored and published in partnership with the League of American Bicyclists, a national non-profit advocating to make cycling accessible and safe for all Americans, and the National Complete Streets Coalition, a non-profit, non-partisan alliance of public interest organizations and transportation professionals committed to the development and implementation of Complete Streets policies and practices and a program of Smart Growth America.

For decades, state departments of transportation have treated pedestrian and cyclists fatalities like weather events: something that increases simply as people drive more, putting these deaths outside of the control of DOTs. But with COVID-19 proving this to be false, it’s past time for state DOTs to implement performance measures to reduce the number of people killed while walking or biking. Here’s our comparison of state safety targets.

People on bikes waiting at a stop sign to cross a congested intersection

(Update: 2/2021This post originally stated that the number of states setting targets to improve fatality/injury numbers was increasing each year, which is not the case. 18 states set negative targets in 2018, and 20 states did so in 2020. That language has been changed. – Ed.)

Transportation policy can take a long time. In 2012, Congress passed the Moving Ahead for Progress in the 21st Century Act (MAP-21) which required the US Department of Transportation (US DOT) to establish a safety performance measure to assess federal investments in transportation. In 2016, the Obama administration promulgated a final rule. And now, in 2020 the US DOT has assessed state safety performance measures.

Most transportation advocates believe that performance measures are critically important to the future of federal transportation policy. Performance measures require data collection by states, regular reporting assessed by US DOT, and result in financial impacts for states that do not meet performance targets. While this concept is pretty simple, it is a profound shift in transportation policy towards accountability. It is also more important than ever in 2020, as the rate of roadway fatalities jumped 20 percent, even though driving was down 17 percent due to Coronavirus-related travel restrictions

Non-motorized safety performance measures were opposed by 23 state DOTs and the American Association of State Highway Transportation Officials. They exist thanks to the work of many advocates, including nearly 10,000 individuals who contacted the Federal Highway Administration (FHWA) during the rulemaking process. 

The good news: In every year that states have set safety targets, most states (at least 30) have set targets that would reduce non-motorized fatalities and serious injuries. If state DOTs are serious about reaching zero traffic deaths, this must continue and they must do more to make these targets come true.

The bad news: Many states are setting safety targets that anticipate more people dying or being seriously injured while biking and walking. In 2020, 20 states set safety targets of more deaths and serious injuries—more than the 18 that did so back in 2018. For those 2018 targets, six of those 18 states exceeded even their grim targets of increased fatalities and serious injuries. At least 10 states have targets that are clearly trending up, sometimes dramatically, including in states with very poor safety records for people biking and walking. This implies that those states do not have a serious theory for reducing non-motorized fatalities and serious injuries or are not serious about reaching zero traffic deaths. And these bad targets are in the context of the US making much less progress on traffic deaths than peer countries.

Pennsylvania’s safety targets versus average fatalities and serious injuries

For example, Pennsylvania has never set a non-motorized safety target that was lower than the 5-year baseline average for fatalities and serious injuries. The FHWA assessment was that Pennsylvania has not met its target or made significant progress. The state’s targets have trended up significantly, implying that the state has no serious plans to reverse its poor performance. 

A little more than a third of the states that FHWA found met their safety performance target across all modes had higher levels of non-motorized fatalities and serious injuries than their 5-year baseline average. This means that despite data showing that people who bike and walk are less safe, these states will not be incentivized to spend Highway Safety Improvement Program funds on safety improvements for people who bike and walk.

Safety performance target assessments

The FHWA cautions against drawing conclusions based upon its safety performance target assessments. Each state sets its target in a unique way and missing a target may mean different things in different states. Sometimes these differences are notable, like Florida setting a target of zero, although the state has no chance of meeting that target (the state of Florida also notes by their own target that they expected the rate of driving to have a greater impact on safety than anything else).

We believe that there are still lessons to be learned from comparing state targets assessments and here are a few.

1. The non-motorized safety performance target as the worst performing safety target.

More states failed to meet their target and more states failed to improve relative to their baseline than any other type of target. 

2. Only four states—Delaware, Hawaii, Rhode Island, and Vermont—set a goal to decrease non-motorized fatalities and serious injuries and achieved it.

This low rate of meeting reduction targets is unlikely to be due to overly ambitious targets (like Florida’s target of zero) because more than 75 percent of the states that missed their target to reduce non-motorized fatalities and serious injuries performed worse than their 5-year baseline average.

3. Only 32 percent of states performed better than their five-year baseline average.

This is understandable given that pedestrian and bicyclist deaths hit 30-year highs in the period assessed, but highlights the widespread nature of pedestrian and bicyclist safety problems.

4. Four of the five states with the most bicyclist and pedestrian fatalities—California, Florida, New York, Texas, and Georgia—performed worse than their five-year baseline average.

New York was the only state to improve upon its average. Florida and Georgia were the only states in this group that set targets to improve.

States that fail to meet their own targets (some of which are targets to have less safe roadways) suffer very minor consequences—all states have to do is spend safety funds on safety projects and submit an implementation plan. But for the first time, thanks to Congress requiring performance measures, we can see how they are performing and hold them to account.  

For decades, many departments of transportation (like Florida stated in their safety report) and transportation experts have claimed that increases in driving dictate increases in traffic fatalities and serious injuries. This claim allows transportation agencies to treat traffic fatalities somewhat like weather events — outside of their control. However during the COVID-19 pandemic, we have seen that this claim cannot be true. The National Safety Council found in the first six months of 2020, the rate of roadway fatalities jumped 20 percent, even though driving was down 17 percent. Transportation agencies must recognize their responsibility to make safe systems rather than claiming they are powerless to make roads safer. 

The United States has reached a point where the transportation sector is the go-to example of a sector where deaths are tolerated. Congress, and decision makers at all levels of government, need to take decisive action to reorient the transportation sector to prioritize safety. The House INVEST Act took important steps to prioritize safety and Congress should build upon those steps in the future.

Find out who made the “Best Complete Streets Policies of 2015” list tomorrow (4/12)

More than 80 communities passed Complete Streets policies in 2015, and these policies are some of the strongest and most effective ever passed. Which policies stood out as the best? Find out tomorrow when Smart Growth America’s National Complete Streets Coalition unveils the annual ranking of the best Complete Streets policies in the nation.

best-cs-policies-2015-blog-banner

Guadalupe Street in Austin, TX. Austin had one of the highest-scoring policies of 2014. Which communities will be on the 2015 list? Photo courtesy of the City of Austin.

Crossposted from Smart Growth America and the National Complete Streets Coalition

Notably this year, one community scored a perfect 100 on their Complete Streets policy. In the near decade that we have been tracking policies, this is the first time a community has achieved a perfect score. Which community passed the perfect policy? Join us for the launch of this year’s rankings to find out.

To kick off this year’s rankings, join us for an online discussion on Tuesday, April 12, 2016 from 1:00-2:00 PM EDT. This event is free, but registration is required. Webinar registrants will also be the first to get a copy of this year’s rankings, bright and early tomorrow morning. Register today for tomorrow’s kickoff event.

WHAT: Announcing “The Best Complete Streets Policies of 2015”
WHEN: Tuesday, April 12, 2016, 1:00-2:00 PM EDT
WHO: National Complete Streets Coalition staff, leaders from communities with top-scoring policies, and additional special guests
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Join the event to find out which community scored a perfect 100, learn how communities create top-scoring policies, and understand what your community can do to craft an outstanding policy of its own.

2015 Complete Streets contenders

82 communities passed Complete Streets policies in 2015 and were included for consideration in this year’s rankings. They are:

Fairbanks, AK
Fairbanks Metropolitan Area Transportation System, AK
North Pole, AK
Hot Springs, AR
Little Rock, AR
San Mateo, CA
Moraga, CA
Stamford, CT
West Hartford, CT
Cape Coral, FL
Longwood, FL
Naples, FL
Orlando, FL
St. Petersburg, FL
Gainesville, GA
Savannah, GA
West Des Moines, IA
Windsor Heights, IA
Carbondale, IL
Park Forest, IL
La Porte, IN
South Bend, IN
Vincennes, IN
Dry Ridge, KY
Grant County, KY
Independence, KY
Taylor Mill, KY
Ashland, MA
Beverly, MA
Framingham, MA
Hudson, MA
Lynn, MA
Longmeadow, MA
Natick, MA
Northampton, MA
Norwell, MA
Weymouth, MA
Middleville, MI
Mount Pleasant, MI
Portage, MI
East-West Gateway Council of Governments, MO
Pagedale, MO
St. Louis, MO
Mississippi Gulf Coast Metropolitan Planning Organization, MS
Oxford, MS
Glendive, MT
Polson, MT
Greensboro Urban Area Metropolitan Planning Organization, NC
Raleigh, NC
Omaha, NE
Keene, NH
Swanzey, NH
Asbury Park, NJ
Bound Brook, NJ
East Amwell, NJ
Hamilton, NJ
Monroe, NJ
Moorestown, NJ
Northfield, NJ
Somerville, NJ
Albuquerque, NM
Bernalillo County, NM
Mid-Region Council of Governments, NM
Auburn, NY
Chautauqua County, NY
Sodus Point, NY
Owasso, OK
Reading, PA
Myrtle Beach, SC
Sioux Falls, SD
Tennessee Department of Transportation
East Ridge, TN
Battle Ground, WA
Mabton, WA
Sunnyside, WA
Toppenish, WA
Wapato, WA

Complete Streets policies—including laws, resolutions, executive orders, policies, and planning and design documents—encourage and provide safe access to destinations for everyone, regardless of age, ability, income, ethnicity, or how they travel.

The Coalition evaluates policies based on 10 policy elements, including the policy’s vision, the project types included, and next steps for implementation, among others. Ogdensburg, NY had the nation’s highest-scoring policy in 2014.

More than 830 jurisdictions at the local, regional, and state levels have now enacted Complete Streets policies—a remarkable feat considering that a mere 33 policies were in place a decade ago. Join us on April 12 to celebrate the best policies of 2015 and safer, more convenient streets that work for everyone.

Complete Streets bill introduced in House, policies gaining in popularity across the country

Yesterday’s release of the bipartisan Safe and Complete Streets Act of 2011 is an affirmative step toward ensuring the safety and convenience of America’s streets — for everyone.

H.R. 1780, sponsored by Democratic Representative Doris Matsui of California and Republican Representative Steve LaTourette of Ohio, would require state transportation officials to consider the needs of all transportation users — pedestrians, bicyclists, transit riders and people with disabilities, as well as motorists — in every phase of planning and development.

A complete streets policy at the federal level would help ensure that miserable, dangerous streets like this become history in our communities:

Walking in the ditch
Walking in the Ditch, by Transportation for America

Fortunately, we don’t have to wait for a new federal law for states and local communities to start building streets and roads to benefit our communities and make us safer. More than 200 local governments and 23 states are already doing it, leading the way for Congress. The National Complete Streets Coalition penned a report analyzing these policies and identifying best practices, findings you can learn more about here.

The top-rated policies are diverse in geography and size, and include:

  • New Jersey Department of Transportation
  • Louisiana Department of Transportation
  • State of Minnesota
  • State of Connecticut
  • Mid-Ohio Regional Planning Commission (Columbus)
  • Bloomington/Monroe County, IN Metropolitan Planning Organization
  • Hennepin County, Minnesota
  • Lee County, Florida
  • Salt Lake County, Utah
  • Crystal City, Missouri
  • Roanoke, Virginia
  • Missoula, Montana
  • Herculaneum, Missouri
  • New Haven, Connecticut
  • Tacoma, Washington

It shouldn’t be a surprise to see complete streets policies sprouting up in places both urban and rural, red and blue. The Rockefeller Foundation Transportation Survey, conducted at the beginning of 2011, found that “safer streets for our communities and children” was voters’ top infrastructure investment priority. A commanding 40 percent listed safe streets as their first priority, and 57 percent listed it in their top two.

The federal legislation is expected to pick up additional support from both parties in the coming weeks.

The Act is a “marker” bill to be folded into what becomes the comprehensive reauthorization of the nation’s transportation law. But to get that policy folded into the bigger transportation bill, we’ll need to let Congress know that their constituents support it in our cities and communities. Over the next few weeks, we’ll be giving all of you the opportunity to call and write your Representative to urge them to join their colleagues in sponsoring or supporting this bipartisan bill. (Something you can certainly do on your own today!)

Congratulations to our partners at the National Complete Streets Coalition for this terrific news. Their hard work over the last few years has made this possible.