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King County’s blueprint for better bus speed and reliability

Transit rider at King County Metro bus stop

The Seattle area’s busiest transit agency released their “playbook” for better transit through smart incremental improvements and community partnerships. Focusing on bus speed and reliability, this guidebook is a valuable resource for any transit agency looking to build trust with riders.

Transit rider at King County Metro bus stop
Flickr photo by Joe A. Kunzier Photo, AvgeekJoe Productions

In King County, WA (Seattle and its surroundings), transit demand is booming. The region has made forward-thinking investment and policy decisions that support smart development decisions, allowing them to maintain a high quality of life amid rapid growth. They’ve made a serious commitment to transit—not only through expansion, but through bolstering existing services—and built efficient infrastructure while incentivizing ridership. As a result, King County has grown a strong transit user base, reduced single-occupancy driving downtown, and cultivated stronger and healthier communities. 

So when their busiest transit agency—King County Metro—released their comprehensive Bus Speed and Reliability Guidelines and Strategies in August, they showed the world what they call their “playbook” of operational tools and capital projects that save riders time and communities money. At a time when building public trust in transit is essential, it’s an excellent guide to the infrastructure and services that make transit trustworthy.

King County Metro (or just Metro) was one of America’s ten most-ridden transit agencies in 2019, and the busiest not to operate any rail services. They achieved this high ridership through smart comprehensive planning (and funding!) for services that run to the places where people actually go. They’re the core provider of local buses in King County, with a strong network of frequent routes in dense core neighborhoods, rapid routes that take riders between communities, and freeway express routes that run on dedicated lanes. Together with the regional agency Sound Transit, as well as agencies in neighboring Pierce and Snohomish Counties, Metro is a national leader in smart transportation planning.

What strategies does the report propose?

In the report, Metro details the incremental infrastructure strategies they implemented to gradually improve street-level bus systems. They provide design initiatives that help buses skip past traffic, including changes to street and intersection design, bus stops and routing, traffic flow alterations, and signaling improvements. The advantages and costs of each are outlined in a digestible format, along with guidelines and extensive examples from the region. 

Street design improvements involve physical changes to the street itself, prioritizing buses in areas where cars often get in the way. Metro proposes dedicated bus lanes and short bypass lanes as projects where buses get their own space. Relatedly, changes to road channelization—that is, the flow of traffic, particularly approaching intersections and the size and design of turns—can have a tremendous impact on bus speed.

Metro also took a look at bus stop planning. The location and design of bus stops can inhibit the stopping and boarding process, slowing down the ride. The report explains how lengthening bus stops—to accommodate more than one bus at a stop at the same time—makes boarding quicker and more convenient for riders, as well as how lengthening stops can be integrated with other design strategies like bulb-outs that slow traffic and enhance pedestrian crossings. Thoughtful bus routes are integrated with these stops and avoid unnecessary turns and choke points.

King County metro bus at an intersection with a crosswalk and painted bike lane
Flickr photo by Oran Viriyincy

Changing traffic control through regulations and signaling is another strategy. Turn restrictions can work alone or go hand-in-hand with street design improvements to move buses faster through intersections, and strategically altering or removing parking frees up lane space and makes it easier for buses to access stops along a sidewalk. Metro explains a few ways that reprogramming traffic signals can also help. The timing of green lights on a street can be adjusted to match the pace of a bus as opposed to car traffic. And technology allows Metro buses to directly change signals, so buses don’t need to wait at red lights or behind cars at intersections.

With a roadmap for physical design in place, Metro also plans to bring communities to the table. Metro operates in many cities throughout King County. The roles of Metro and the appropriate jurisdiction are included in the report alongside key tasks for the planning, design and implementation, and performance management steps for both Metro- and jurisdiction-led projects. Metro lays out several principles for a general cooperation process and timeline, making the report an excellent starting point for other agencies to reference in planning their own partnerships.

“It’s important to build trust and a great working relationship with city staff,” says Irin Limargo, capital planning supervisor at King County Metro. “This effort can start with projects that offer a win/win for transit and traffic, then try to move to higher transit priority treatments.”

Why is it important?

King County may be among the first to publish such a report, but other transit agencies looking to increase reliability and ridership should take notice. Although its examples are centered around the Seattle region, its practices are applicable anywhere.

“In our observation, improvements implemented in Downtown Seattle, even if providing just a few seconds of delay-reduction per trip, can rack up thousands of operating hours savings each year due to the large number of trips operating through that area. That said, our suburban and smaller city partners are equally important because transit operates as a system and routes cross city boundaries,” says Limargo. 

The report offers tried-and-true strategies that go hand-in-hand with the core principles of smart transportation policy, safety, and accessibility. Coordination is a persistent theme in this report, and it goes beyond the six jurisdictions that worked together in its publishing. Their incremental approach gives new life to existing infrastructure and makes it more useful and long-lasting than a continued dedication to unsustainable driving patterns. It prioritizes safety by proposing improvements that intentionally slow down or decrease the influence of cars in a given area, and it makes pedestrian and transit infrastructure more publicly visible than it is today. And improving speed and reliability through small improvements can help riders reach more places more consistently. 

Special thanks to Peter Heffernan, government relations administrator at King County, for getting us at T4A in touch with Irin Limargo.

The infrastructure law and boosting access to jobs and services

a farmers market filled with pedestrians
a farmers market filled with pedestrians
Image from Pxfuel

The ultimate point of transportation spending should be to connect people to jobs and services. But that’s not what we primarily use as a measure of success and the new infrastructure law maintains the status quo of focusing on moving vehicles quickly as a (poor) proxy for access. This means that, absent some changes that USDOT can still make, states and communities will need to make the most of the flexibilities within the infrastructure law to advance multimodal access to jobs and services.

promo graphic for a guide to the IIJA

This post is part of T4America’s suite of materials explaining the 2021 $1.2 trillion Infrastructure Investment and Jobs Act (IIJA), which governs all federal transportation policy and funding through 2026. What do you need to know about the new infrastructure law? We know that federal transportation policy can be intimidating and confusing. Our hub for the new law will walk you through it, from the basics all the way to more complex details.

For decades, America has failed to accomplish the most foundational transportation policy goal: moving people (and goods) from one place to another. As it stands today, too many people are driving too far to reach jobs and essential services like schools or fresh food because we fail to measure access and all of our policies and measures incentivize speed of travel. American cities largely build infrastructure to move vehicles as far as possible, as fast as possible. Instead, we ought to measure success as “access.”1 At a base level, this just involves finding ways to measure the jobs and services people can access within a certain distance by any mode. And just as crucially, this approach isn’t just limited to measuring vehicles and considers all of the members of a community, regardless of how they get around or any limits to their mobility.

Prioritizing access to destinations in transportation planning will help reduce emissions, make our roads safer, promote public health through more walking, biking or rolling, connect more people to opportunity, and get more for our infrastructure dollars. However, despite the influx of cash and promises of innovation brought on by the 2021 infrastructure law, its programs remain painfully status-quo in their focus on vehicular movement and their lack of accountability. But even with that said, the law’s broad flexibility still allows state and local agencies that want to prioritize access to do so through the range of programs at their disposal.

What’s in the law?

Within the infrastructure law, there’s one dedicated program that directly addresses access to jobs and services in a significant way: USDOT will use the Transportation Access Pilot Program to work with a select number of states and metropolitan planning organizations (MPOs) to measure the potential changes in accessibility to jobs and services for a wide spectrum of people and goods from transportation investments.2 This is a good starting point, and T4America strongly encourages USDOT to maximize the opportunities from this program to create a cultural shift in transportation planning and decision-making toward focusing on access. 

But this point should be made very clearly: Special programs or funds are NOT required to start prioritizing and improving access.

Nearly every single other large flexible formula program permits states, MPOs and localities to shift their emphasis toward improving access and make the best use of the available funding toward this end. If your state or agency plans to make this a priority, then all of your very flexible funding should be used to support that priority.3

The Transportation Alternatives Program (TAP) sets aside 10 percent of a state’s second biggest pot of funding (The Surface Transportation Block Grant Program) for projects that enable accessibility through modes other than driving. The Safe Routes to School program is designed to boost access to public primary and secondary schools (and can be funded through the flexibility provided in the core highway formula programs like NHPP, STBG, HSIP, CRP, CMAQ). The Reconnecting Communities Pilot and Active Transportation Infrastructure Investment competitive grant programs are both valuable resources that can be used to bring multimodal accessibility to areas fractured by divisive or vehicle-dependent infrastructure.

Since the formula-based programs below are not competitive, they are perhaps the best opportunities for states, MPOs and local governments to prioritize accessibility. Until USDOT makes some fundamental shifts away from the counterproductive measures that they currently use to measure success on specific projects, the onus will be on these state and local agencies to maximize these programs to improve access.

Formula programs

Competitive grant programs

The following programs are competitively funded (discretionary). Winning these grants is tied to strong local matching funds (at 20–50 percent of the project cost).

Outside of its funding streams, the infrastructure law introduces several policy changes that positively impact accessibility within existing laws. The Transportation Infrastructure Finance and Innovation Act (TIFIA) loan program now more explicitly calls for the inclusion of projects that are within walking distance and are accessible to public transit systems. The State and Metropolitan Transportation Planning Act now calls for statewide and metropolitan agencies to coordinate transportation, housing, and economic development within their federally mandated plans.

What can the administration do to improve access?

The most important thing the administration needs to do on this count is to repeal their guidance for the value of time, which every agency uses to evaluate most transportation projects. This outdated measure incorrectly assumes that increased traffic speeds lead to time savings, when in fact it mostly just incentivizes sprawling development that spreads people and destinations apart, negating time savings as travel distances grow and grow. Instead, the administration should push for the adoption of data-driven accessibility-focused measures. We dive deep into this specific measure and offer four concrete recommendations for USDOT to follow in our blog post here.

Because Congress chose to make the new $3.2 billion Rural Surface Transportation program a competitive grant program, USDOT can shape this program to prioritize rural projects that actually improve access for more people rather than just the speed of travel for some people driving. This new program is designed to increase connectivity, improve safety, and facilitate the movement of goods and people, but many state DOTs just put forward simple highway expansion projects for rural areas that fail to measurably improve access in those communities. Rural communities deserve a better approach, as we’ve written. USDOT’s guidance for these rural competitive grants should require a multimodal approach and define connectivity, safety/reliability, economic growth and quality of life for drivers and nondrivers alike. 

The administration can also revise the Eligibility of Pedestrian and Bicycle Improvements Under Federal Transit Law to allow for bikeshare eligibility (and all shared micromobility for that matter) within the Section 5311 (rural transportation) program. While there are significant transit needs in rural communities, we should allow rural communities to decide for themselves about the best ways to improve access within their communities.

How can the new money advance our goals?

Climate

Assessing new transportation projects based on their accessibility benefits, rather than by travel time or level of service, could significantly reduce greenhouse gas emissions.4 Today’s predominant practices exacerbate sprawl and lead to longer trips overall, which is directly tied to increasing emissions. And while most road expansion projects are justified because of their supposed ability to reduce congestion and because of improvements to the “value of time” noted above, in the end they actually just produce more congestion on our roads. Since transportation and land use are so interconnected, integrating transportation and land use measures that combat sprawl and reduce vehicle miles traveled (and emissions) requires assessing projects for their effects on accessibility.

Equity

More often than not, disadvantaged communities bear the brunt of the safety and climate issues brought about by our focus on vehicle speed. As we noted in our post on the value of time measure above, “a highway that destroys a community (see I-49 in Shreveport) is easily justified on the grounds of time savings, even if locals lose 15 minutes having to walk out of their way to cross a now-dangerous street or can no longer walk to their destination at all because a new highway blocks their path. The impact to their time is literally never considered as part of the process of developing such a project.” This is just one example of how focusing instead on access would improve outcomes for more people, especially those who are most harmed by today’s current practices. Our focus should be on bringing more jobs and essential services within reach to those disadvantaged by today’s practices.

So what?

As is the case with many of our other goals, it’s now up to the state, regional or local governments receiving this funding to use it responsibly and to be held accountable for their projects. And there’s no reason why we can’t start to pivot to measuring access instead of leaning on outdated 1950s measures like vehicle speed. With the amount of data currently available that can be used to measure the accessibility benefits of projects, there is no excuse not to start transitioning toward this goal as our guiding light for transportation decisions. And local advocates should start pushing their agencies in this direction.

What does the new infrastructure law mean for micromobility?

Three people select citibikes at a docking station

The expansion of grant and formula eligibility in the infrastructure law to include micromobility will give communities and states additional options for providing more transportation options, but those that are doing the most to make their streets safe and convenient stand to gain the most as well.

Three people select citibikes at a docking station
Photo courtesy of Lyft
promo graphic for a guide to the IIJA

This post is part of T4America’s suite of materials explaining the 2021 $1.2 trillion Infrastructure Investment and Jobs Act (IIJA), which governs all federal transportation policy and funding through 2026. What do you need to know about the new infrastructure law? We know that federal transportation policy can be intimidating and confusing. Our hub for the new law will walk you through it, from the basics all the way to more complex details.

Micromobility—local travel on smaller vehicles like bikes, scooters, or other personal mobility devices—has become a vital part of our mobility landscape in just a few short years. The recent growth of shared micromobility networks owned and maintained by either cities or private companies has made such vehicles accessible and popular in urbanized areas. For example, Citi Bike in New York City grew 38 percent year-over-year, with a total of 28 million rides taken in 2021; based on ride volume, Citi Bike would be ranked as the 25th largest transit system in the US.

When these networks are integrated into public transit systems, like in Los Angeles, they act as extensions to trains and buses that allow passengers to make valuable first- and last-mile connections. During major disruptions in transit service, such as in New York or Washington D.C., they can act as vital reinforcements.

The most notable change in the infrastructure law on this count was to expand the eligibility of numerous programs to include micromobility. Below, T4America breaks down those policy changes, funding opportunities, and how best to advance micromobility in your community. 

What’s in the law?

The 2021 infrastructure law is the first to authorize shared micromobility infrastructure—which can include vehicles, docking stations, protected lanes for bikes and scooters, or apps and websites for public access to shared networks—and operations funding. The most notable change comes from expanding the eligibility within the existing Transportation Alternatives Program, which “sets aside” 10 percent of each state’s Surface Transportation Block Grant Program—a state’s second biggest pot of federal funds—for transportation alternatives.5 Since 2015 this program has included projects to make walking or biking safer and more convenient; now, shared micromobility is an eligible project type.

This is a small but notable step to recognize the dramatic changes in our mobility landscape over the last decade, but whether or not any of this funding encourages greater shared micromobility will be left up to the states and metro areas who decide how to spend these funds.

Micromobility projects can also be advanced by new and revised infrastructure programs dedicated to climate change mitigation, transit improvements, safety, and disaster resilience. Other highlights include the new Carbon Reduction Program and the Active Transportation Infrastructure Investment Program, which funds projects under $15 million that focus on safety, are designed to increase pedestrian and cyclist activity, and build active transportation networks. Also notable is the new Safe Streets and Roads for All program, which is intended for initiatives that reduce traffic fatalities, including “complete streets” projects that foster active transportation use.

The formula-based programs below are perhaps the best opportunities for states, MPOs and local governments to leverage funding for micromobility. These programs are not competitive, so it is up to these governments to use this money effectively as outlined.

The following programs are competitively funded (discretionary), and winning these grants is tied to strong local matching (at 20–50% of the project cost).

How else could the administration improve micromobility?

To further aid the development and expansion of shared micromobility infrastructure, there are several steps the administration could take. 

Further study and guidance is needed on how micromobility can be integrated with transit to better support ridership and access. Micromobility options work best when they circulate short distance trips within communities and connect them to transit facilities for longer-distance travel. In Washington, D.C., for example, 82 percent of Capital Bikeshare riders have used shared micromobility services to get to or from public transit. Best practices in design, both national and international, should inform more pointed recommendations and project eligibility standards for shared vehicle infrastructure.

The administration needs to provide guidance and technical support so everyone can fully understand how their projects can be made eligible for each grant. Many agencies won’t know much about micromobility eligibility, and USDOT can and should help fill those knowledge gaps.

In light of these suggestions, it is important for local and state governments to also consider every point of flexibility within the infrastructure law to fund micromobility infrastructure. For example, funding for electric vehicle infrastructure can be used to support electric scooter and bicycle charging facilities. The administration should also evaluate grantees based on how they will protect and connect disadvantaged users and communities. Colorado is establishing an emissions budget for new highway projects that requires corresponding investment in greener modes, which could be a good model for a cross-program policy.

How can the new money advance our goals?

Safety

The most significant constraint on the expansion of shared micromobility is the supportive infrastructure that makes riding on a bike or scooter feel safe, in both perception and reality. This can include fully protected bike lanes, visible and enforced curbside pickup/dropoff zones, complete signage and wayfinding standards for bicycles and other shared mobility options, and traffic control improvements such as signal retimings that allow micromobility users to safely traverse streets. Places that will realize the greatest benefits of expanded shared mobility options are those that also make safety the fundamental consideration of every other dollar spent.

Climate

Micromobility is a valuable tool in helping to decrease driving (and emissions) for short-distance trips, which are the bulk of all trips taken each day. Good micromobility service can also increase transit ridership by improving access and expanding the catchment area around stations, helping to lower emissions with greater transit use at the same time. Moreover, a 2021 report by Lyft states that 41 percent of its micromobility customers are weekly users of public transit and 54 percent do not own or lease a personal vehicle. The design of micromobility access points and networks is also important. Incorporating shade into station and protected lane designs can go a long way toward reducing the disastrous urban heat island effect, which can come from trees or in the form of solar panels.

Equity

When administered and implemented thoughtfully, micromobility makes car-free transportation accessible in areas that are underserved by our current road network. Localities will need to plan the location, price, and other features of bike- and scooter-share in a way that is viable across all communities. In particular, micromobility must address the fact that Black, Hispanic, and Native American pedestrians are disproportionately killed on America’s roads, and safety improvements should be prioritized where they are most needed. Furthermore, low-income communities experience the brunt of the urban heat island effect. When planned equitably, incorporating shade and landscaping into micromobility stations can be a step toward making such communities more resilient to high temperatures.

So what?

States, regions, and communities now have several avenues through which federal funding for micromobility is available. But micromobility is one of many applications from an already small funding pool, and without a thoughtful overarching plan for implementation, new initiatives will have limited and inequitable benefits. As such, advocates must work with their governments to pursue a detailed, equitable vision for micromobility so they can build a strong case for federal funding and the local matches needed to secure it.

Note: There are ample opportunities for the infrastructure law to support good projects and better outcomes. We have also produced short memos explaining the available federal programs for funding various types of projects. Read our memo about available funding opportunities for micromobility projects.